Contact the Council
You can contact the Council in any of the following ways:
Online
You may wish to use the online form at the bottom of this page to pass on your comments or contact us. Throughout this website are online contact forms to request services or information for specific departments and services.
By Telephone
via the Connect North East contact centre on:
Tel: 01246 231111
8am to 8pm Monday to Friday
9am to 1pm on Saturdays.
Please note your calls maybe recorded for training and monitoring purposes.
To contact a specific service or department: there are contact details at the bottom of every web page to show the most appropriate number to call for that service, or just ring our switchboard on 01246 231111 and they will put you through.
In writing
You can write to the Council at:
North East Derbyshire District Council
Council House
Saltergate
Chesterfield
Derbyshire
S40 1LF
Visit our Offices
You can also visit us at the main offices on Saltergate between 8.30am and 5pm Monday to Thursday, or between 8.30am and 4.30pm on Fridays.
You can now contact North East Derbyshire District Council via Text messaging.
Step 1Save the number 07800 00 24 25 to your phone. This is important as you never know when you will need to contact us. If you notice an area that is in need of attention, simply send us a text message.Step 2Please be as descriptive as possible in your message.Example 1 - Where can I get a Gold card?Example 2 - Abandoned car vandalised on EastmoorExample 3 - When is Sharley Park Leisure Centre open?Step 3Send to 07800 00 24 25Your message will go directly to the Customer Services Team who will arrange for the appropriate action to be taken. A text message will be sent to your mobile phone to let you know what this action will be.How much will my text message cost to send?The cost of sending a text message is dependent on the mobile phone tariff you use. Please refer to your mobile network service provider for details of charge. North East Derbyshire District Council does not make any additional charge.
Different Format or Language?
We want everyone to be able to understand us. We want everyone to be able to read our written materials. We are committed to breaking down communication barriers to enable you to read and talk and write to us. Our policy is to produce materials in a format which is as accessible as possible.
Should you need any information provided on these webpages in a different language please see our Talkback Interpreting service page for the full list of telephone numbers.
Should you need any information provided on these webpages in a different language please see our Talkback Interpreting service page for the full list of telephone numbers.
Should you need any publicity or information producing in a different format, braille for example please contact our main customer service line number listed below.
You can contact the Council's Construction Services Division in any of the following ways:
- Telephone us on 08000 121 621
- Or write to:
Community Services Department,
Masefield Avenue, Holmewood, Chesterfield. S42 5QX.
Links to other services
Click on the following links for information and contact details on:
Back to Top
If you would like to notify us that you are moving home, we have an online home-move service that allows you to update your details in one place.
Contact Us Online
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