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Contact the Council

You can contact the Council in any of the following ways:



By Telephone

In Writing

Visit Our Offices

Text Message

Different Format or Language?


Make a Comment, Compliment or Complaint


You can use the online form at the bottom of this page to pass on your comments or contact us.  Throughout this website are more specific online contact forms to request services or information for specific departments and services.


By Telephone

via the Connect North East contact centre on:

Switchboard: 01246 231111

Clean and Green Line: 01246 217610

Council Tax and Benefits: 01246 217600

8.30am to 6pm Monday to Friday 

Please note your calls maybe recorded for training and monitoring purposes.

To contact a specific service or department: there are contact details at the bottom of every web page to show the most appropriate number to call for that service, or just ring our switchboard on 01246 231111 and they will put you through.

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In writing

North East Derbyshire District Council 
Council House
S40 1LF


Visit our Offices

You can also visit us at the main offices on Saltergate between 8.30am and 5pm Monday to Thursday, or between 8.30am and 4.30pm on Fridays.

How to Find Us

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Text Us

Step 1

Save the number 07800 00 24 25 to your phone, you never know when you will need to contact us.  If you notice an area that is in need of attention, simply send us a text message.

Step 2

Please be as descriptive as possible in your message, for example 'where can I get a Gold card?', 'abandoned car vandalised on Eastmoor' or 'when is Sharley Park Leisure Centre open?'

Step 3

Send to 07800 00 24 25

Your message will go directly to our Customer Services Team who will arrange for the appropriate action to be taken.  A text message will be sent back to let you know what this action will be.

How much will my text message cost to send?

The cost of sending a text message depends on your mobile phone tariff, but we don't make any additional charge.

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Different Format or Language?

We want everyone to be able to understand us and be able to read our written materials. We are committed to breaking down communication barriers to enable you to read and talk and write to us. We will produce materials in a format which is as accessible as possible.

If you need any information provided on these webpages in a different language please use our Talkback Interpreting service free of charge.

If you need any of our information producing in a different format please contact our main customer service line number listed below.

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Links to other services

Click on the following links for information and contact details on:


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Contact Us Online

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Enquiry Form
I would like you to respond to my enquiry »
Please remember to give us your email address, phone number or postal address if you would like us to reply to you.
Please be as concise as possible so that we can ensure that your enquiry reaches the appropriate department.

All personal information provided to North East Derbyshire District Council will be held and treated in confidence in accordance with the Data Protection Act 1998. It will only be used for the purpose for which it was given.

Contact Details

  • Connect NE Customer Services
  • Saltergate, Chesterfield, Derbyshire, S40 1LF
  • Location Council House
  • Telephone 01246 231111