eGovernment National Awards
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Customer Services Team Receives National Recognition
The North East Derbyshire and Chesterfield Borough Council Customer Services Team was nominated as a finalist in the eGovernment National Awards 2006. The Awards highlight the UK's best services which improve citizen and business transaction with councils, central government departments and other public sector organisations.
NEDDC Council Leader, Graham Baxter said: "We are absolutely delighted to have been short-listed for such a prestigious award. Our two Councils have worked very hard to make our Customer Contact Centre a success and we look forward to even more equally successful joint-working in future."
"Being short-listed for this award is another feather in the cap for North East Derbyshire which has undergone a tremendous programme of change. The past year has been about making our Council a more effective and efficient organisation and ensuring our residents receive the best possible services from us. We are very proud to have achieved national recognition for important areas of our work."
About Our Nomination
The Customer Services Team, which is a joint venture between North East Derbyshire District Council and Chesterfield Borough Council, was nominated for the eGovernment Excellence: Shared Services award. The award recognises proven shared services which have delivered an excellent service to the public while being efficient and cost effective. Winner of the category was The Warwickshire Direct Partnership, who have reaped the rewards of a joint CRM system.
About the Awards
The annual e-Government National Awards have become the UK's highest level commendation for the best e-Government services - services which, through innovative online delivery or IT implementation, have positively transformed the lives of citizens, local communities, business and stakeholder groups.
This year's finalists were chosen from among the record 345 nominations that were submitted by senior professionals working across the public sector. The winners were announced and presented with their e-Government National Awards on 17th January 2007 at a black-tie dinner at the Savoy Hotel in London.
Full details of the awards ceremony and a list of winners can be found on the Public Technology website.
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