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01246 231111
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Media Relations Review - Help us Improve Our Services
Responding to your needs
»
Required Fields
Dealing with Media Enquiries
When you need information about the Council, is the Communications and Marketing Unit's media relations service your initial point of contact?
Yes
No
When you have needed information about the Council, have you always been able to contact someone in the Unit straight away?
Yes
No
Does the Communications and Marketing Unit generally provide the information requested in time for your deadlines?
Yes
No
Have you ever needed information about the Council outside normal office hours?
Yes
No
Would you welcome an out-of-hours media service for serious/emergency situations?
Yes
No
Additional Comments:
Issuing News Releases
Do you regularly receive news releases from the Communications and Marketing Unit? If so, please rate them:(1 = worst, 6 = best)
Accuracy/quality of information:
--- Select an Item ---
----------------------------
1
2
3
4
5
6
Well written
--- Select an Item ---
----------------------------
1
2
3
4
5
6
Interesting/news worthy
--- Select an Item ---
----------------------------
1
2
3
4
5
6
Right amount of info
--- Select an Item ---
----------------------------
1
2
3
4
5
6
Any additional comments?
The Communications and Marketing Unit issues around four news releases a week. Is this:
Too many
About right
Not enough
Roughly, what percentage of releases from the Council do you estimate you use?
Less than 25%
25-50%
50-75%
more than 75%
What sorts of Council issues are you most interested in? Please rank the following in order, 1 to 6 (6= most important):
Major planning issues
--- Select an Item ---
----------------------------
1
2
3
4
5
6
Business/job creation
--- Select an Item ---
----------------------------
1
2
3
4
5
6
Human interest issues about Council staff, councillors
--- Select an Item ---
----------------------------
1
2
3
4
5
Issues about Rykneld Homes
--- Select an Item ---
----------------------------
1
2
3
4
5
Council initiatives to improve residents' quality of life
--- Select an Item ---
----------------------------
1
2
3
4
5
Improvements to Council facilities, eg sports centres/Council housing
--- Select an Item ---
----------------------------
1
2
3
4
5
In general, news releases are e-mailed to the media. Is this how you prefer to receive the information?
Yes
No
Do you feel the Communciations team provides an effective summary of council decisions?
Yes
No
Any additional comments?
Print Media
Do you consider photos for publication which are supplied by the Council?
Yes
No
If you have received photos from the Council, were they generally:
Interesting/well composed
Captioned with sufficient information
Neither of the above
Any additional comments about our photographs?
Where the Council has organised a radio or TV interview, was this arranged quickly enough to meet your schedule/deadlines?
Yes
No
How helpful/efficient was the Communications Unit in arranging special requests (e.g. very early morning interviews/particular interview location):
Very helpful/efficient
Could have been better
Generally, how did the interview subjects perform in the interview, i.e. were they confident and well informed on their subject?
Very well
OK
Not very well
Any additional comments?
The Council's Website
Do you use the Council's website to check on the latest press releases?
Daily
Weekly
For a specific issue
If so, did you find the information easy to find?
Very easy
I found it in the end
I never found the info I was looking for
Would it be helpful to be able to access an archive of press releases?
Yes
No
What other information would be useful to journalists?
How often do you use the website to find out information about the council in general?
Daily
Weekly
Occasionally
Never
Would you welcome the opportunity to work more closely with the Council to feature in more detail unusual, interesting Council initiatives on issues of local/national interest such as tackling anti-social behaviour, increasing recycling, tackling health issues?
What other issues would you be interested in featuring?
Overall Rating
Based on your overall experience, how do you rate the Council's media relations service?
Excellent
Good
Satisfactory
Poor
Do you have any additional comments?
And Finally,
»
Your Job Title:
»
What organisation
do you work for?
Thank you very much for completing our form, now just press the 'Send Information' button to send your comments to us.
Contact Details
NEDDC Press Office
Saltergate, Chesterfield S40 1LF
Location:
Council House
Telephone:
01246 217823
Contact Us:
Online Contact Form
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