Appealing against your Rateable Value
If you think that the Rateable Value of your property is wrong, you can query it, or make an appeal in the form of a "proposal" to alter the rating list. You might query the valuation if you believe it contains inaccurate information, or if there has been a change in the property, such as :
- a change in its use
- a change in its physical state such as adding to or demolishing part of it
- a physical change in the locality
- a change in the use of a neighbouring property
The first thing to do would be to contact the Valuation Office (VOA). You can check the information used in your assessment, look at other similar properties for comparison and have any queries answered.
Full details/guidance on the appeals process can be found on the VOA website by following the link below. You can also make the formal "proposal" to alter the rating list by post using the address below.
Outside Agents and Representatives
Some ratepayers and businesses instruct rating agents to act for them. However if you are unsure about trusting someone who has approached you, there is a very helpful leaflet produced by the Royal Institution of Chartered Surveyors and others with the support of the Valuation Office.
Postal Appeals can be made to the Valuation Office at the following address:
The Valuation Office Agency
Non- Domestic Rates EastRosebery CourtCentral AvenueSt.Andrews Business ParkNorwichNR7 0HSOr telephone the main switchboard number of 03000 501501 for more information
You can also make an appeal on-line at http://www.voa.gov.uk/
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