What's it all about?
Thousands of residents are being asked for their views on North East Derbyshire as a place to live and work, as part of a major new consultation by the government.
Called the ‘Place Survey,’ the questionnaire seeks your views on a range of issues in our area – from community safety and the quality of public services, to how involved people feel in local decision-making.
In our district, 4,000 households have been selected at random to take part in the nationwide survey, and these people should receive a copy of the questionnaire at the end of September.
Listening to the views of our residents to improve the way we do things at North East Derbyshire District Council is very important – if you have been invited to take part in the survey, please fill it in and let us have your views.
The Frequently Asked Questions below should answer any questions you have about the process.
Not received a survey?
If you are not invited to participate in the Place Survey there are plenty of other opportunities for you to get involved and have your say:
Or contact our Consultation and Community Involvement Team (details below).
What do you think of North East Derbyshire?
We've also been out and about with our video camera asking you you to tell us what you think of North East Derbyshire.
- What is the best thing about North East Derbyshire?
- What would make North East Derbyshire better?
You can find out what you told us in our Video Vox Pops on the YOURspace online magazine.
Frequently Asked Questions
What is the survey about?
The questionnaire asks for your opinions about aspects of the quality of life in your local area which we know are important to local people. The findings from this research will be used to see how well North East Derbyshire District Council and its partners are doing at delivering the services that matter to you and to decide what needs doing differently in the future.
Who is the survey from?
The survey is being conducted for North East Derbyshire District Council by a reputable market research agency called Ipsos MORI.
Ipsos MORI make sure the information you give will be treated in the strictest confidence. Responses, which will not include personal information such as names and addresses, will only be used by public service organisations to monitor public services and assess how well they are performing.
Why have I been sent a questionnaire?
Central government has asked us to gather the views of residents in our area. To make sure that we ask a cross section of people in the area to take part in the survey, they give each local authority a random sample of addresses from their area to which they must send a questionnaire. Your address was on this list. It doesn’t matter if you’ve only just moved into the area or don’t pay council tax. It’s important that we hear everybody’s views.
Why should I fill it in?
Please take this opportunity to have your say; it’s important that we hear everybody’s views.
The questionnaire asks for your opinions about aspects of the quality of life in your local area which we know are important to local people. The findings from this research will be used to see how well North East Derbyshire District Council and its partners are doing at delivering the services that matter to you and to decide what needs doing differently in the future.
Which person in the household should complete the questionnaire?
Any resident aged over 18 in the household can fill in the questionnaire
Why didn’t I get a survey – I have seen the publicity and want one
We are given a list of addresses in our area by central government. These have been selected at random from all the addresses in North East Derbyshire and we are not allowed to add any further addresses to the list.
We've listed above some other ways that you can get involved, or you can contact our Consultation Officer (details below).
I’ve lost the return envelope/questionnaire. How do I get another one?
Please telephone the Survey Helpdesk (details below) and we will arrange for a replacement to be sent.
I’ve ruined my form, how do I get another one?
Please telephone the Survey Helpdesk (details below) and we will arrange for a replacement to be sent.
I don’t get out much/I’m not an expert, do you really want me to fill it in?
Yes please, we really do value your views and we want to know what a cross section of different types of people in Derbyshire think. It won’t take very long to fill in but it helps us to improve our services to you. It doesn’t matter if you’ve only just moved into the area or don’t pay council tax. It’s important that we hear everybody’s views.
I can’t read the form very well
We want all of our residents to be able to take part so if you have any difficulty reading or understanding the questionnaire please contact our Customer Service Centre for assistance (details below)
I work for the Council, can I still fill it in?
Yes please. We very much hope that you will take part. We want to know what all of our residents think.
Is it really anonymous?
To ensure personal information about you is secure, all of your answers will be treated in the strictest confidence and will be stored securely.
The questionnaire asks for details about your age, gender etc to enable us to find out how representative the survey is of the general population of North East Derbyshire, not to identify people personally.
Am I too late to fill the form in?
Questionnaires can be completed and returned to us up until the closing date of 19th December 2008.
I don’t want to fill in the survey
We very much hope you will choose to take part and thank you very much for your help in advance. We really do value your views and we want to know what a cross section of different types of people in Derbyshire think. It won’t take very long to fill in but it helps us to improve our services to you.
If you really do not want to complete the questionnaire please contact the Survey Helpdesk (details below) and you will not be sent any further reminders.
I’ve received a reminder letter to fill the survey in and have already completed it and sent it back
Your completed survey may have crossed with the reminder in the post. Please contact the Survey Helpdesk (details below) and you will not be sent any further reminders.
If you have any questions or concerns about this survey please do not hesitate to contact the Ipsos Mori Survey Helpdesk.
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