Flooding Advice
The recent bad weather and spates of flash flooding have caused problems across the district - and the forecast is that more may be on the way.
We've put together some phone numbers and links to useful information that may help you if you are affected by flooding.
Preparing for Flooding
North East Derbyshire District Council in collaboration with Derbyshire County Council are offering residents 10 free sandbags (empty) per property along with information on how to fill and lay them and general information on flooding. Residents wishing to take up this offer can order and collect them from Reception at the Saltergate office. Sandbags are no longer made of heavy sack, they are lightweight plastic and 10 sandbags fold neatly into a small carrier bag (provided).
Although you are responsible for protecting your own property, when a severe weather or severe flood warning is issued from the Met Office or the Environment Agency, Council’s across the County have agreed to supply filled sandbags, free of charge.
However, when there is high demand such as in June 2007, it may not be possible to get the sandbags to residents as quickly as hoped. Council’s are not a blue light service and filling sandbags on a large scale takes a considerable amount of time. Also, as experienced in Chesterfield, many roads can be closed due to flooding which may make it very difficult to distribute them. Therefore, if you have a supply already at home, you can take immediate action to protect your own property.
If your property insurance has either gone up or you have been refused cover because of your properties history of flooding then protecting your own property with flood protection products could help reduce your premiums or get you cover when you have previously been refused.
For information on products to protect your property from flooding and advice on what to do and not to do in a flooding situation, please visit the Environment Agency website http://www.environment-agency.gov.uk/.
Weather Warnings - find out the local forecasts and check if any severe weather warnings have been issued for your area.
Flood Warnings - online flood warnings, updated every 15 minutes. If you live in close to a river or on a flood plain you can also register to receive flood warnings by telephoning 0845 988 1188.
Preparing for Flooding - information from the Environment Agency about how to prepare your home and protect against flooding.
Flood Plains - use the Environment Agency website to check whether or not your postcode is in a flood plain.
If You Are Affected By Flooding
Flooding Emergencies - information about what to do in an emergency.
Who Should I Ring?
Different organisations are responsible for different types of flooding:
Surface Water on the Highway: Derbyshire County Council 08456 058058
Blocked Gullies: North East Derbyshire District Council 01246 231111
Flooding Rivers and Watercourses: Environment Agency 0845 988 1188
Blocked Sewers: local water authority
Severn Trent 0800 783 4444
Yorkshire Water 08451 242429
Sandbags
If your property is flooding, call us on 01246 231111 and ask for sandbags, or if our contact centre is closed an emergency number will be added to the out of hours recorded message.
Other Useful Numbers
Derbyshire County Council Emergency Planning Team: 08456 058058 or 01629 585394
Derbyshire Fire and Rescue Service: 01332 771221
After Flooding
Cleaning Up After Flooding - how to safely clean your property and possessions if you have suffered flooding in your home or business.
Insurance Advice - how to claim from your insurance company and avoidingusing third party companies to make your claim.
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