Missed Collections

Find out the latest information about missed collections here.

If the information you're after isn't listed, please contact our Clean and Green hotline - details below - or use our Online Form to report a missed collection.

(Updated 17 May 2013 3.20pm) 

Black bin collections Friday 17 May 2013

The crew have been unable to service black bins on Bestwood Park and Kenning Street due to access issues.  It is intended to collect these bins on Monday, 20 May. 

Burgundy bin collections Friday 17 May 2013

There has been a breakdown with the rural 7.5t burgundy bin wagon, however the contractors have another vehicle out and it is hoped to complete the round in full today.

Generally...

Please make sure you put your bin out for 7.00am on collection day - if the crews aren't able to get onto some streets, they may arrive at your property earlier than usual.  Please put it out by 7.00am to make sure you don't miss the crew.

Please be aware that cold weather may result in the bin contents freezing and getting stuck in the bin.  If your bin is only partly-emptied, please be understanding.

Please be aware that parked vehicles can cause access problems.  Please be considerate to residents and try not to cause an obstruction on collection day.

Please be aware that road and utility works can cause access problems.  If your road is not accessible due to works, please be understanding.

Green bin collections

Residents are reminded that the green bin should not be contaminated with unsuitable waste as we will be unable to collect it.

Please do not put any of the following into your green bin:

• Cardboard boxes and card packaging - these go in your burgundy bin

• Any processed food or kitchen waste

• Stone, rubble, soil or turf

• Dog and cat waste

• Disposable nappies

• Waxed packaging or drinks cartons - these can be recycled at the Household Waste Recycling Centres at Stonegravels and Buttermilk Lane

• Plastic bottles, plastic containers, cans, glass bottles or jars, foil, paper, or other items that can be recycled in the burgundy bin

• Carrier bags, all types of bin liners (including biodegradable type bags), packaging, polystyrene

If your bin is contaminated, please remove the unsuitable waste before presenting your green bin for collection.

Burgundy bin collections

If you missed your burgundy bin collection, or simply have additional recycling, you can at any time of year present this additional recycling in a box or bag i.e. carrier bag or white bin liner, at the side of your burgundy bin.  Please do not mix your main bin and caddy recycling together, and please do not present the recycling in a black bag.

Residents on the rural route should note that due to being serviced by a single-bodied vehicle and not using a caddy, there is no need to separate the additional recycling into different containers.

Please refer the refuse and recycling collections calendar for further information.