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Refuse Collection - Report, Request or Make a Complaint

Report a Missed Bin - Request a New Bin - Make a Complaint - Make an Enquiry


If you would like to raise a question that has not been answered by our FAQ on the refuse collection or would like to report a failure of service please complete the online form below, providing us with as much details as possible.  Alternatively, you can contact a member of the team (details at bottom of page).

Why not check out our Missed Bin Update - we might already know and be coming back to sort it!


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Refuse Collection Enquiry
Contact Details
Enquiry Details

All personal information provided to North East Derbyshire District Council will be held and treated in confidence in accordance with the Data Protection Act 1998. It will only be used for the purpose for which it was given, and may be shared with other Council departments or third party organisations.

Contact Details

  • Clean and Green Neighbourhoods Service
  • Saltergate, Chesterfield, Derbyshire, S40 1LF
  • Location Main Offices
  • Telephone 01246 217610