COVID-19 Community / Residents Advice

Stay at home if you have coronavirus symptoms – a high temperature, a new continuous cough or loss of taste or smell.

Do not go to a GP surgery, pharmacy or hospital. Book a coronavirus test online.

For the latest advice on Coronavirus, please view the information on the Government’s website.

If you require help or support due to self-isolation, please fill in our online form.

If you are aware of anyone who requires help with food or wishes to make a donation please check the following sites for your local food bank or donation site managed by Derbyshire County Council:

Help to find a food bank

Derbyshire County Council Food Donation Points


30 November

The government has put together some guidance for the Christmas period, including information about Christmas bubbles, visiting churches and attending events.

26 November 

Derbyshire and Derby City to enter Tier 3 restrictions after lockdown ends on 2 Decmeber. Find out what tiers other areas are in and what being in tier 3 means for residents and businesses. This will be reviewed on 16 December.

25 November

Information from the Government about making a Christmas bubble with friends and family.

10 November

COVID-19 Support for Businesses (Grants)

6 November

The Government has produced new guidance to support safe care home visits during lockdown.

5 November

Guidance to Clinically Extremely Vulnerable (CEV) individuals

The Department for Health and Social Care (DHSC) published updated guidance to CEV individuals with important additional advice on how they can protect themselves during this 4-week period. The guidance is available here: 

The guidance advises CEV individuals to stay at home as much as possible, except to go outdoors for exercise or to attend health appointments. They are advised they may wish to meet up with one other person from outside their household or support bubble to exercise outdoors, for example in an outdoor public place. CEVs are advised to work from home and if they can’t work from home then not to go to work, not to go to the shops and pharmacies, and travel only where essential.  CEV children whose GP/ clinician has confirmed they need to remain on the CEV list should not attend school, and their school will make arrangements for them to continue their education at home. The updated guidance includes further detail on how to seek support and a provides a link to the National Shielding Service System (NSSS) website through which individuals can register for support

2 November 2020

New National Restrictions from 5 November.

Information on the new national restrictions, including what they mean for working from home and business closures, why they are being introduced and the financial support available.

23 October 2020

Derbyshire County Council has a handy online postcode checker to find out what restrictions you need to follow in your area.

You can also sign up to get the latest information and advice specifically for the North East Derbyshire and Chesterfield areas.

20 October 2020 

The Government has launched a new hotline to report, anonymously and free of charge, suspected fraudulent activity by people illegally targeting support schemes that have been introduced by the Government to help those struggling financially.

The Charity Commission is warning trustees and donors to strengthen defences as it fears the pandemic has created environments that are enabling charity fraud. This week (19-23 Oct) is also Charity Fraud Awareness Week. Follow the link to keep your charity safe from fraud.

16 October 2020

This quick reference poster will help you understand the rules of being in a High (Tier 2) Covid alert level. Also see the measures that apply in a High alert area for more detailed guidance.

15 October 2020 

NE Derbyshire is to be placed in the High Tier (Tier 2) of the Government's Covid alert system from 12.01am on Saturday 17 October. 

13 October 2020 

Full list of local Covid alert levels by area can be found on the government's website.

12 October 2020

Test and trace support payments. Find out if you are eligible and how to apply for a £500 support payment.

9 October 2020

Find the local restriction areas via this interactive map. (External link)

Information in other formats

There are British Sign Language (BSL) videos explaining what coronavirus is and how to prevent the spread on Sign Health.

Information for people with learning disabilities is also available in Easy Read format from Mencap and Inclusion North.

Coronavirus information is now available in dozens of languages.