National Customer Service Week

Celebrate National Customer Service Week '22 with us

North East Derbyshire District Council is supporting this year’s National Customer Service Week (3-7 October), with events for residents lasting the whole week!

Launched by the Institute of Customer Service, National Customer Service Week is a week-long opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy.

To celebrate the week and highlight some of the services available to our residents, the following events will take place at our main council offices on Mill Lane, Wingerworth:

Monday 3rd October

Energy Advice, 9am to 12noon

Speak to an energy expert to discuss how you can reduce your energy bills and receive energy advice.

Citizens Advice Bureau, 9am to 1pm

Free, independent, confidential, impartial advice on debt/ money, immigration, legal, relationships, consumer advice and more.

Tuesday 4th October

Working Communities / National Careers Service, 9am to 12noon.

If you require help with finding employment, preparing your CV, filling in job applications or interview techniques come and speak to our Senior Community Employment Advisor and see how we can assist you.

Keeping your home safe and secure, 2pm to 4pm.

Our Anti-Social Behaviour Team will be on hand to help you keep your home safe and secure.

Wednesday 5th October

Top recycling tips, 9am to 1pm

Speak to our Recycling Promoters about how to recycle, what to recycle and what happens to your recycling after collection - and any other related questions around recycling you would like answered.

Thursday 6th October

Credit Union, 9am to 12noon

Debt and money advice, savings and loans.

Derbyshire County Council Affordable Credit Project, 1pm to 4pm

Find out how local Community Banks can help you save and borrow responsibly and safely.

Friday 7th October

Derbyshire County Council First Contact Scheme, 9am to 1pm

Chat to us about staying safe and secure at home, housing support, social and recreational activities, befriending services, coping with daily activities, how to access benefits and health and wellbeing support.

If you can’t make the week, you can still find out about NEDDC’s services by visiting our website , signing up for updates straight to your inbox (see website for more info), calling us on 01246 231111, or contacting us via social media.

National Customer Service Week poster (.pdf | 1.33mb)