Council initiates community support team for people affected by COVID-19

North East Derbyshire District Council has today set up a Community Support Team to help provide advice and support to those affected by the COVID-19 virus.

The Council is inviting residents who are self-isolating and in need of assistance, to register with the Support Team. This will help us to direct resources to the most vulnerable in the District.

Once registered, we can co-ordinate and target support and help residents to access the services available. Our staff will also be able to provide a friendly voice on the phone, giving callers someone to turn to if they need reassurance.

The Council is also working with other organisations and community groups across the District – including Parish and Town Councils – and will be able to signpost residents to the wider help available.

Leader of the Council, Martin Thacker, MBE, said: “As an Authority we are doing everything we possibly can to help our residents when they need us most. The Community Support Team is about getting help to the people who most need it and making sure they have access to the wider network of help available.

“We want our residents to feel they have somewhere to turn in their hour of need and our Council can provide that facility for the residents we serve. Our essential services are continuing to meet our residents and business needs, however, we will be re-directing resources to the new emerging needs of the community”.

“We want our message of help shared far and wide so our District knows they can contact a trusted source to offer a helping hand.”

“This is just the first of many steps we are making to keep our residents safe and protected, giving them reassurance that we are doing everything we can to help.”

The Council’s new self-isolating online form is available below. Alternatively, you can contact us by telephone 01246 231111 and text service 07800002425.