Come and meet our friendly Customer Service Team, as they bring the Council’s services right to your doorstep.
As part of improving the way we engage with our residents we are getting out into the community.
The visits will help people overcome any barriers with travel and geographical isolation, allowing our residents to access the Council’s services however they choose to do so.
Why not call and see us with your enquiries, we’re always happy to help if we can, or just come and have a chat. Check out the dates/times below to find out where/when we will be visiting. We can help and advise you with:
- Creating an online account to access self-service online giving you 24/7 access to the Council’s service.
- Support in signing up for bin day reminders to your email address.
- Help with registering for Elections or receive a postal vote.
- Requests for assisted bin services, missed bins, bin repairs.
- Help with foodbank enquiries.
- Concessionary Travel Passes.
- Lost / stray dogs / dog fouling issues.
- Pest Control service.
- Gulley cleansing requests.
- Bulk Waste Collection.
- Sandbag provision.
- and much more!
North East Derbyshire District Council Cabinet Member for Customer Services, Cllr Joe Birkin said: “No one should feel left out in the new digital age and we are here, on hand in your town or village to help you feel confident with paying bills online, reporting things such as fly-tipping to us online and we are committed to making sure all our residents have equal access to our services we provide.”
Dates and venues:
- 17th April 2024, 10.00am - 12.00pm at North Wingfield Community Centre, 67 Whiteleas Avenue, North Wingfield S42 5PW.
- 10th May 2024, 10.00am - 12.00pm at Dronfield Sports Centre, Civic Centre, Dronfield, S18 1PD.
- 3rd June 2024, 10.00am - 12.00pm at Clay Cross Parish Council, Social Centre, Market Street, Clay Cross, S45 9JE.
- 10th July 2024, 10.00am - 12.00pm at Eckington Swimming Pool and Fitness Centre, Gosber Street, Eckington, S21 4DA.
- 12th August 2024, 10.00am - 12.00pm at Morton Parish Council, 98 Main Road, Morton, DE55 6HH.
- 19th September 2024, 10.00am - 12.00pm at Killamarsh Active, Stanley Street, Killamarsh, S21 1EL.
- 22nd October 2024, 11.00 am – 2.00pm at Arkwright Community Centre, Hardwick Drive, Arkwright Town, S44 5BS.