The main menu is currently hidden off screen.

Cookie Policy

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We will not use cookies to collect information that personally identifies you.

Managing cookies in your web browser

You can control the cookies set by this website in the panel. You can change your preferences at any time.

Alternatively, most web browsers allow some control of most cookies through the browser settings. Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

Cookies used by this website

The cookies/local storage we use on are:

Strictly-Necessary Cookies

These are essential for the website to function and cannot be switched off in our systems.

Joomla! CMS

  • Cookie name: 8e5e1bcd73fa50ca3bdb4b34e233d6b4, Expires: session (used to connect with the server)

This cookie maintains a link with your browser to ensure that the correct information is being sent to you, and expires when you close your web browser.

Cookie Settings Manager

  • Cookie name: cc_cookie, Expires: 365 days (used to save cookie manager settings)

This cookie is used to store a user's choices for the cookie consent manager. It is set when the user accepts/rejects/saves settings, and expires after a given time.

Preferences and Functionality Cookies

These enhance website functionality and allow for personalisation, such as controlling web chat and notifications. The website may not function to full effect if you do not allow them.

GovDelivery Sign-up Form Pop-up

  • Local Storage name: NEDDCsignup, Expires: persistent (used to control the email sign-up popup: 30 days [remind later], or 1 year [no thanks], or 5 years [email submitted])

This local storage item controls the email sign-up popup on the home page and contact page. It is set when the user interacts with it.

Live Web Chat

  • Local Storage name: co.*, Expires: persistent (used to control web chat)
  • Local Storage name: @mitel/token*, Expires: persistent (used to control web chat)

These local storage items controls the behaviour and appearance of web chat on the home page and contact page.

Analytics and Statistics Cookies

These allow us to count visits and traffic sources, so that we can measure and improve the website. They help us know which pages are most or least popular and see how visitors move around the site.

Google Analytics

  • Cookie name: _ga, Expires: 2 years (used to distinguish users)
  • Cookie name: _gid, Expires: 24 hours (used to distinguish users)
  • Cookie name: _gat, Expires: 1 minute (used to throttle request rate)
  • Cookie name: _gat_UA-*, Expires: 1 minute (used to throttle request rate)
  • Cookie name: _utma, Expires: 2 years (used to record visit time and frequency)
  • Cookie name: _utmb, Expires: 30 minutes (used to identify new visits)
  • Cookie name: _utmc, Expires: When the browser is closed (used to identify new visits)
  • Cookie name: _utmz, Expires: 6 months (used to store traffic source)

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Additional Third Party Cookies

On some pages of the website we use YouTube to display videos. We embed videos using YouTube's privacy enhanced mode, which only sets cookies once you play a video. YouTube will not store personally identifiable cookie information. Read more at YouTube's embedding videos information page. You can also read YouTube's Privacy Policy.

We link to live web chat on our home page and contact page. This service is provided and hosted by Mitel, and cookies will be set by them only when you use it.

Our online mapping page contains an embedded XMAP by GeoXphere. This generates a session cookie called 'gx-pmv-tk' that is set when the map is viewed and expires when the browser is closed.