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Council Tax Support

What happens if I don't pay on time?

Council Tax is usually paid in 10 monthly instalments, from April to January. This number will be reduced where bills are produced later in the year.

You should make your Council Tax payments by the due dates shown on your bill and it is important that payments are actually received by the Council by that date.

Failed Payments

If you miss an instalment, or pay less than the amount due you can expect the following action:

First Time

The first time that you fail to pay a Council Tax instalment, we will send you a reminder asking you to bring your account up to date within a set time. If you do this you can carry on paying by instalments.

If you fall behind on your payments again, a second and last reminder will be issued requesting payment of outstanding instalments within a set time. If you do this, as in the case of a first reminder, you can still continue to pay by monthly instalments.

Further Non-Payments

Further non-payment will result in a final reminder notice being issued. Your right to pay by instalments is withdrawn and the full amount outstanding on the notice must be paid within 7 days.

Final Reminder

If you receive a reminder or final reminder and you do not pay the amount shown within the time allowed, or you have not contacted the Revenues Section to discuss it, your account will be passed to the Recovery Section for further action. This means you will incur additional costs and legal proceedings will be taken.

More Information

  • If you require a copy of the council tax reduction scheme 2021/22 contact the revenues department by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or calling 01246 217600.

You can visit us at our Wingerworth office from 9am to 5pm Monday to Friday. You do not need to make an appointment as we operate a 'drop-in' system. However, if you prefer to make an appointment just give us a ring: